Welcome to Your CO-OP Pharmacy Travel Video Doctor Service provided by The GP Service

Wherever you are in the world, you can use this site to speak to a UK Doctor. Use your holiday code at checkout to receive one video consultation, while on holiday, and you can speak to a Doctor within 30 mins

Getting Started


Click "Get Started" to review available times and book your consultation


Complete your registration on first use, then simply log into your account for future consultations


Confirm your appointment, then proceed to the payment stage and enter your unique CO-OP Pharmacy Discount Code, provided as part of your booking.


See a Doctor online with your chosen device


Get the relevant information from a Doctor, advising on the best course of action. Like visiting a local Pharmacy with the medical information that is provided by the Doctor or going to the hospital

Get Started

Contacting The GP Service

Any questions or quiries please contact The GP Service between
8 am to 8 pm – Monday to Sunday

Call: 0247 615 8050

email: support@thegpservice.co.uk

About the Service

For peace of mind our members & non members, whilst abroad on holiday, can receive an online appointment with a registered UK NHS Doctor

The GP Service offers a convenient, discrete and secure service to help diagnose and recommend treatments for common conditions. Our dedicated doctors are UK based and registered with the General Medical Council.

No queues. No waiting rooms. Prescriptions in under 30 minutes. Anywhere in the world. Simple!

How it works

The GP Service provides an online doctor service for CO-OP Travel holiday makers from any internet-enabled device to diagnose and treat common conditions.

Simply get online, book an appointment, complete a short registration form on first use, enter your unique code provided when booking your holiday, use the voucher option at checkout and connect to your online appointment with an internet-enabled device with webcam and audio facility.

Frequently Asked Questions

I am not sure what I should do when I feel unwell abroad:

If you aren’t sure what condition you have and how it needs to be treated, or if you simply need a conversation with a UK NHS doctor, an online appointment is a convenient and fast way to be diagnosed and receive recommendations on the appropriate guidance on seeking further treatment.

When can I use my code?

When I am on holiday abroad. I will be able to speak to a doctor between 8am – 8pm Greenwich Mean Time [UK]

How do I deal with the language barrier?

There can sometimes be a language barrier when seeking medical advice abroad. By contacting the online doctor they will be able to advise you of what medication may be required, need to be prescribed, and how to take this. This means that the member / non member can fully understand what information they will need to provide when seeking the relevant medication.

How long does the registration process take?

The registration process will take no more than 5 minutes. Afterwards their ready to use the service immediately.

Does the GP Service offer a repeat prescription?

For selected treatments these may be available or repeat prescriptions. However, these will be shown in your patient record and would need to be approved by the Doctor with further consultations.