At The GP Service, all patient queries and feedback are very important to us. If you have any questions, concerns or comments please do not hesitate to contact us. Our patient support team are available from 10 am – 6 pm, Monday to Friday. We aim to respond to all queries within one hour.
Call our patient support team
Monday to Friday, 10am – 6pm
If you prefer email, please contact us at the following address.
The GP Service (UK) Limited,
Coventry University Technology Park,
The TechnoCentre,
Puma Way,
Coventry
CV1 2TT
We use cookies to give you the best experience on our website, monitor site usage and to show you personalised content. You can allow all or manage them individually.
| Cookie | Duration | Description |
|---|---|---|
| __stripe_mid | 1 year | Stripe sets this cookie cookie to process payments. |
| __stripe_sid | 30 minutes | Stripe sets this cookie cookie to process payments. |
| _GRECAPTCHA | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics-cookies | 1 year | The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Analytics-cookies". |
| cookielawinfo-checkbox-functional-cookies | 1 year | Set by the GDPR Cookie Consent plugin to store the user consent for cookies in the category "Functional-cookies". |
| CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
| Name | __stripe_sid |
| Host | thegpservice.co.uk |
| Duration | A few seconds |
| Type | First Party |
| Description | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. |
| Name | __stripe_mid |
| Host | thegpservice.co.uk |
| Duration | 364 days |
| Type | First Party |
| Description | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. |
| Name | OptanonAlertBoxClosed |
| Host | thegpservice.co.uk |
| Duration | 365 Days |
| Type | First Party |
| Description | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| Name | OptanonConsent |
| Host | thegpservice.co.uk |
| Duration | 365 Days |
| Type | First Party |
| Description | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| Name | m |
| Host | m.stripe.com |
| Duration | 729 Days |
| Type | Third Party |
| Description | This cookie is set for fraud prevention purposes. Fraud detection uses technology that helps us assess the risk associated with an attempted transaction that is enabled on the Stripe User’s website or the application that collects information. Not used for advertising purposes or sold to third parties. |
| Name | _ga |
| Host | thegpservice.co.uk |
| Duration | 729 Days |
| Type | First Party |
| Description | This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish users and the default expiration time for this cookie is 2 years. |
| Name | _gclxxxx |
| Host | thegpservice.co.uk |
| Duration | 89 Days |
| Type | First Party |
| Description | This is a Google conversion tracking cookie used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request and used to calculate visitor, session and campaign data for the sites analytics reports. |
| Cookie | Duration | Description |
|---|---|---|
| _hjSession_2258911 | 30 minutes | No description |
| _hjSessionUser_2258911 | 1 year | No description |
| cookielawinfo-checkbox-advertising-cookies | 1 year | No description |
| cookielawinfo-checkbox-essential-cookies | 1 year | No description |
| m | 2 years | No description available. |
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat_gtag_UA_92596411_1 | 1 minute | Set by Google to distinguish users. |
| _gat_UA-92596411-1 | 1 minute | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. |
| _gat_UA-92596411-4 | 1 minute | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _hjAbsoluteSessionInProgress | 30 minutes | Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _hjFirstSeen | 30 minutes | Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. |
| _hjIncludedInPageviewSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. |
| _hjIncludedInSessionSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. |
